Clear proof. Clear limits.
We separate warranty and service commitments from product and component testing so each claim means exactly what it says.
1-Year Limited Warranty18 months for eligible registered direct purchases.
U.S.-Based SupportMonday-Friday, 10 AM-5 PM ET.
30-Day ReturnsEligible new and unused direct purchases.
Fast FulfillmentMost in-stock direct orders ship within one business day.
APPLICABLE HEATED PRODUCTS
Documented standards & testing
The labels below identify the referenced standards. They are not presented as whole-product certification marks unless the supporting documentation specifically covers the complete product.
IEC 60335-2-116Applicable heated-seat sample documentation references this testing standard.IEC official site ↗
California TB117-2023Applicable material documentation references California flammability testing.California BHGS ↗
Battery TransportApplicable 10,000 mAh / 37 Wh power-bank documentation includes UN 38.3 transport testing.UN transport standards ↗
UL 2056 / UL 130Applicable documentation covers the power bank and heating component. These are component-level claims, not a finished-seat UL certification claim.UL Solutions ↗
Testing references apply to the documented product, material or component. They do not indicate certification of every Alpcour product.
VERIFIED BUSINESS CREDENTIALS
SupplierGATEWAY certified
North Stiles Group LLC, the company behind Alpcour, holds Supplier Impact Certification for the categories below.
Supplier Impact Certification (US)- Certified business
- North Stiles Group LLC
- Certificate number
- SG09256629882252
- Valid through
- September 3, 2028
Minority Owned
Small BusinessSmall Disadvantaged Business
Also listed on the same SupplierGATEWAY certificate.
These credentials apply to the business. Product and component testing is described separately above.