30-Day Return Policy
We want you to be confident in your Alpcour purchase. Eligible new and unused items may be returned within 30 days of purchase.
30-Day Window
Return requests must be made within 30 days of the purchase date.
No Restocking Fee
Alpcour does not charge a restocking fee on eligible returns.
Standard Returns
For non-defective returns, the customer is responsible for return shipping.
Damaged or Defective
If your product arrives damaged or has a verified defect, Alpcour takes responsibility and will work with you on the appropriate resolution.
Start a Return
Email info@alpcour.com before sending a product back. Include your order number, product name and reason for return. We will provide return instructions and the correct return destination for your order.
Return Condition
Unless the return involves damage or a defect, returned products should be new and unused with original packaging, accessories, tags and included components where applicable.
Refunds
Once a return is received and inspected, approved refunds are processed to the original payment method. Bank and card-processing times may vary.